FAQ

1. Where can I find the new line of Loney’s products?

Click here for locations.

2. How should I store dried products (e.g. Loney's Gravy or Pasta Sauces or Fondue Sauces)?

Pouches must be stored in a cool, dry place away from heat, moisture and direct light. Avoid storing products near the stove, dishwasher, sink or windows.

3. How long can I store the products (e.g. Loney's Gravy or Pasta Sauces or Fondue Sauces)?

Unopened products retain their microbiological quality and are safe for consumption for a very long time. However, to ensure maximum taste, we recommend consuming the products within a six-month period following the date of purchase.

Whatever the product, once prepared, it should be handled the same way as fresh foods and can be stored up to three days refrigerated in a covered container.

4. What kind of milk can be used when the mode of employment requires?

All types of milk can be used (whole milk, 2%, 1%, skim), but choosing a milk with higher fat content will result in a creamier and tastier sauce.

5. Can substitute other liquids instead of milk?

Water, chicken broth or soy milk can be used. Although they affect the flavour and consistency, these substitutes are better for some consumers.

6. Is it possible to use half the product so it can be used twice instead of once?

Sometimes it is possible to cut a recipe in half, but the results are not guaranteed. For example, using only half a pouch of Loney's Gravy Sauce to make a half-portion may end up with unsatisfactory results. Our instructions are based on a complete recipe and sometimes changing the quantity may result in variations in texture, taste and even the look. It is for you to judge whether the quality of the product is good enough after varying the suggested amount.

7. How can I better understand some of the product ingredients?

You can access a brief glossary of the ingredients found in our products by clicking here.

8. What can I do if I lose the directions for my Loney’s product?

You can access the specific preparation methods for all Loney's products by clicking on the product of your choice in the Products section.

9. Do Loney's products contain allergens?

Check the list of ingredients for your Loney's product to determine whether an allergen is present*. Some products in the new line are allergen-free:

• Loney's Dijonnaise Fondue Sauce
• Loney's Divine Fondue Sauce/li>

Visit the Products sections to see the lists of ingredients for Loney's new line of products.

* The allergens named on the packaging are from the list of "priority food allergens" provided by the Canadian Food Inspection Agency.